Help & Support

Flash Narrative continuously monitors 1,000+ sources across news sites, social media, and digital platforms, aggregating mentions in real time so nothing relevant slips through.

Yes. Flash Narrative's AI adapts its sentiment and thematic analysis to the context of your sector — whether that's corporate and finance, politics and public office, fashion and lifestyle, or startups and growth brands.

Yes — Flash Narrative is built in Lagos specifically to understand African media, including Nigerian Pidgin, slang, and sarcasm that generic global monitoring tools consistently miss.

Yes. Flash Narrative's AI is purpose-built to decode local linguistic nuance — the same nuance that causes global, one-size-fits-all monitoring tools to misread tone and miss real reputational signals.

Generic tools apply the same logic everywhere and consistently miss local context. Flash Narrative combines real-time aggregation across 1,000+ sources with AI tuned specifically for African markets, turning raw mentions into sentiment, share-of-voice, and competitive intelligence your team can act on immediately.

No. Flash Narrative gives your team faster, clearer intelligence so they can make decisions sooner — it's built to support professional judgment, not replace it.

Flash Narrative is built for speed — from raw mention to a strategic, boardroom-ready view in under 20 seconds, not next quarter's report.

No. Flash Narrative monitors public sources only — news, social media, and public digital platforms. It does not access WhatsApp, private messages, or any encrypted or restricted communications.

Yes — Flash Narrative supports multi-brand monitoring, so agencies can track several client brands from a single account.

Your data is paused, not deleted. You can reactivate your account and pick back up at any time.

Tell us what you're tracking and how often — number of brands, competitors, and monitoring frequency — and we'll build a plan around your actual workload rather than forcing you into a rigid tier.